Close
This Privacy Policy applies to odysseyorigin.com ,owned and managed by Odyssey Origins. It explains how we collect, use, and protect the information you provide on our website, including any personal data. It also outlines your choices regarding your data and how you can access or update it.
The types of personal information we may collect include:
Your full name, email address, phone number, and postal address.
Details of your stay, including arrival and departure dates, special requests, and preferences related to rooms, facilities, or other services used.
Payment card information, such as card type, number, name on the card, expiration date, and security code.
Information you provide about your marketing preferences or when participating in surveys, contests, or promotions.
Providing your personal data is voluntary; however, withholding some information may affect your ability to complete certain transactions.
Our website automatically collects certain data via cookies, which may include personal information such as language preferences, IP address, location, device settings, operating system, usage logs, time stamps, URLs visited, status codes, browser details, and browsing history. For details on how we use cookies, please refer to our Cookies Policy.
We use your personal data for the following reasons:
Reservations: To process and manage your bookings.
Customer Service: To assist you effectively.
Marketing: With your consent, to send you marketing communications such as newsletters and offers relevant to you. You can unsubscribe at any time using the link provided in those communications.
Other Communications: To respond to your inquiries or requests via email, post, phone, or text.
Analytics and Improvement: To analyze data for research and service enhancement, sometimes with the help of third parties.
Security and Fraud Prevention: To detect and prevent fraud or unlawful activities, including sharing information with authorities if necessary.
Legal and Compliance: To comply with legal obligations, resolve disputes, or enforce agreements.
For reservation-related services, processing is necessary to fulfill our contract with you.
For customer service, marketing, analytics, security, and legal compliance, we rely on our legitimate interests, except where consent is required (e.g., direct marketing), in which case we will seek your permission.
We comply with applicable laws and regulations when processing your data.
You may withdraw consent at any time by contacting us at luxuryrooms@odysseyorigin.com. If you object to certain processing activities, please notify us.
Third-Party Service Providers: We share your data with trusted providers who process it on our behalf for purposes such as payment processing, marketing, and analytics. These providers are contractually bound to protect your data and not use it for other purposes. We never sell or rent your personal data.
Law Enforcement and Authorities: We may disclose data when required by law or necessary to prevent or investigate crimes.
We generally avoid transferring your data outside the European Union unless the destination country ensures adequate data protection as required by EU law. When transfers occur, we implement safeguards to maintain protection standards.
We employ reasonable technical and organizational measures to safeguard your personal data against unauthorized access, misuse, or loss. Secure Socket Layer (SSL) encryption is used for online transmissions to protect your information. However, no data transmission or storage system is completely secure.
We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and prevent fraud. If you want information about specific retention periods, please contact us.
You have the right to:
Request access to the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion, restriction, or objection to processing where applicable.
Request data portability to another service provider.
Withdraw consent at any time where processing is based on your consent.
Please note that some data may be retained as required by law or for legitimate business purposes. Contact us at luxuryrooms@odysseyorigin.com. to exercise these rights.
Our website may contain links to third-party websites that have their own privacy policies. We recommend reviewing those policies before sharing any personal information.
Click here for more information on the European Union General Data Protection Regulation 2018 (GDPR).
If you have questions or concerns about our processing of your personal data, or if you wish to exercise any of the rights you have under this policy, you can contact us via luxuryrooms@odysseyorigin.com.
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly. If significant changes are made that affect how your data is handled, we will notify you before implementing them.
